The call comes in
A buyer or seller rings while you’re at an inspection, driving, or with a client. Instead of voicemail, Mercurial picks up.
AI front desk for real estate
The call you miss is the listing you lose.
Mercurial Desk answers every call you can’t — in your agency’s name, 24/7 — captures the lead, and texts you the details before you’re off the inspection floor.
The cost of a ringing phone
Most agents lose more leads to voicemail than to competitors.
62%
of calls to agents go unanswered. Most callers don’t leave a message — they just ring the next name on the list.
In real estate, answering an enquiry in five minutes instead of five hours is the difference between winning the listing and never hearing back.
And a single missed enquiry isn’t a small loss — it’s a commission worth tens of thousands, gone without you ever knowing it rang.
From missed call to booked lead
It works while you’re on the tools.
It answers in your name
A natural-sounding receptionist greets them as your agency, calm and professional — most callers never realise it’s AI.
It captures the lead
Buying or selling, the property or area, their budget, their timeframe, and the best number to reach them.
It arranges a callback
It lets them know you’ll be in touch — never promising a time it can’t guarantee — and notes when suits them.
You get the summary
A clean text lands on your phone: New lead — buyer, 3BR Werribee, budget $750k, wants a call at 4pm. You call back a warm lead instead of chasing a missed number.
What it does
Never miss a lead again.
Answers 24/7
After hours, weekends, public holidays. The lead that calls at 9 pm gets looked after, not lost.
Sounds human
A warm, natural Australian voice. No robotic menus, no “press 1.”
Keeps your number
Works behind the line you already have. Your callers notice nothing different.
Never overpromises
It captures the lead and passes it on. It won’t book your diary or promise a time you didn’t agree to.
Qualifies the lead
Buyer or seller, area, budget, timeframe — so you call back knowing what they’re worth.
Filters the noise
Real enquiries reach you; time-wasters and spam don’t waste your day.
Hear it for yourself
Thirty seconds. One missed call, handled.
Listen to Mercurial answer a real enquiry — greet the caller, capture the details, and arrange the callback, all while the agent stays on the job.
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Book a demo
See what last month’s missed calls were costing you.
Enter your details and we’ll show you exactly how Mercurial Desk catches the leads your phone is dropping — set up on your existing number, live in days.
Thanks — we’ll be in touch within 24 hours.
In the meantime, call or email us if you have any questions.
Melbourne-based · No lock-in · Set up in days